Sam Sharif is an amazing sales person. Very personable, and was open and honest through the entire deal. My family leased a new Chevy Z71 truck and purchased a used VW today. A wonderful experience! Would recommend Sam if your in need of a vehicle! Berlin City is top notch. Thank you!
Berlin City auto group was very helpful i had a great expirience and would highly recomend this dealership. Scott Knapp was a great repersentative and very helpful.
Worst dealer I’ve ever dealt with in my life. Service staff is rude as can be. My buddy’s clutch blew out while we were on vacation, we took it there since they were a certified Honda dealer. They fix it 2 days later which was fine. BUT when we got the car back we noticed the mechanic used ZIP TIES to hold together two wire brackets, are you kidding me? You’re gonna charge him 115$ an hour and replace brackets WITH ZIP TIES. Unbelievable. Also, a motor mount was either broken or not tightened all the way when he picked it up. So like anyone with 2 brain cells, we took it back and demanded for it to be fixed PROPERLY. They did that, then when my buddy went to talk to someone in charge to get some sort of refund, what do you know, ‘no manager is here’. We both have tried reaching out to the GENERAL MANAGER AND THE SERVICE MANAGER. Both have ignored us, so here we are. Also, once we got the car back we were headed for dinner and witnessed an accident by the Chevrolet dealer so we naturally pulled the car off to the side of the road to help those involved. The next day when my buddy went in, the service lady really had the audacity to question him and thinking that we got into an accident. Overall, if I could rate this dealer at negative 5 stars, I would. My 3 eat old nephew could run a better business. Pitiful.
Berlin City Gm is a US Car Dealer based in Gorham, New Hampshire. Berlin City Gm is located at 485 Main St, Gorham, NH 03581, USA.
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